Frequently asked questions

First choose your desired travel destination and dates. Then, enter personal information like your name, contact number
and Email ID. Review your details and click on “Book Now”. You will receive confirmation by phone call and email. Once
your booking has been processed, or if you have any questions or concerns regarding your booking, you can directly
contact with us through Phone Call, WhatsApp or Email.

Booking fees vary on service. If you book a train or bus ticket, then you have to make full payment in advance. For
the rest of the services, the booking fee is a percentage of the total cost of your booking, and is typically between 20%
and 40%, depending on your booking time. We will let you know about the exact booking fees before you complete your
booking.

We accept a variety of payment options, including, credit and debit cards (RuPay, Visa & Mastercard), Net Banking and
UPI. Please note that some payment methods may have additional fees associated with them. Check everything before
you complete your payment. You can make Cash payment also to our office. If you have any questions or concerns
regarding payment, you can directly contact with us through Phone Call, WhatsApp or Email.

To know if your booking is confirmed, you will receive a confirmation email and phone call from our side. The mail will
include all the details of your booking, such as your confirmed itinerary, hotel reservation and activity confirmations. If
you have any questions or concerns about the status of your booking, you can directly contact with us through Phone
Call, WhatsApp or Email.

Our cancellation policy depends on the type of booking you make. For most bookings, you can cancel up to 72 hours
before your travel date for a full refund. However, some bookings, such as train or bus tickets, and hotels have
stricter cancellation policies. You can view the cancellation policy for your specific booking on your booking confirmation
mail. Or, if you have any questions or concerns regarding cancellation, you can directly contact with us through Phone
Call, WhatsApp or Email.

We offer a wide variety of trek and tour packages to suit all interests and budgets. Here are some of the most popular
types of packages that we offer:

  • Trekking Packages : Treks are designed for hikers and backpackers who are looking for a challenge. Treks
    typically involve long distances, high altitudes and difficult terrain. Trekking is challenging, but the rewards are
    great. You will experience stunning mountain scenery, traditional culture, and the thrill of being in the
    Himalayas.
  • Hiking Packages : This is a shorter and easier trek that is perfect for first-time trekkers. You will also pass
    through traditional villages, and you can enjoy the local food.
  • Camping Tours : These tours are designed for travelers who want to experience the great outdoors. Camping
    tours typically include transportation, camping gear, meals and campfire. It is good for group of family or
    friends.
  • Adventure Tours : This tour offers a variety of adventure activities, such as rafting, paragliding and mountain biking. You can also go on a trek or hike to various places.
  • Wildlife Tours : This tour takes you to a variety of wildlife, including rhinos, tigers and elephants. You can go on an elephant or yak ride, visit local zoos, experience jeep safaris and jungle walks, to spot the animals.
  • Honeymoon Tours : This tour is perfect for couples. This tour takes you to the romantic state. You can stay in luxurious hotels and experience traditional culture. This tour will be tailored to meet your budget requirements.
  • Family Tours : This tour is a great way to introduce your family to our country's rich history and culture. You will also experience traditional cuisine and shopping. You can also visit villages, temples, churches and monasteries.
  • Cultural Tours : This tour takes you to the Heritage Sites. You will visit temples, monasteries and palaces. You will also experience traditional culture, such as music, dance and food.

Yes, you can typically customize a trek or tour to suit your needs and interests. We offer a variety of customization
options, such as:

  • Changing the itinerary : You can typically change the itinerary of a trek or tour to include different activities or
    destinations.
  • Extending or shortening the duration : You can typically extend or shorten the duration of a trek or tour to fit
    your schedule.
  • Changing the accommodation : You can typically change the accommodation type from budget to mid-range to
    luxury, depending on your budget and preferences.
  • Adding or removing activities : You can typically add or remove activities from a trek or tour to create a package
    that is perfect for you.

If you are interested in customizing a trek or tour, simply contact us directly through Phone Call, WhatsApp or Email and
let us know about your specific needs and requests. We will work with you to create a perfect custom package that
meets your budget and interests.

We offer a wide variety of accommodation options to suit all budgets and travel styles. Here is a brief overview of some
of the most common types of accommodation that we offer:

  • Hotels : Hotels are the most popular type of accommodation and for good reason. They offer a wide range of
    amenities and services, including restaurants, bars, swimming pools and fitness centers. Hotels can range from
    budget-friendly to luxury, so there is something to suit everyone.
  • Bed and Breakfasts (B&Bs) : B&Bs are a good option for travelers who want a more personalized experience.
    B&Bs are typically small, family-owned businesses that offer a few rooms for rent. Guests at B&Bs typically have
    breakfast included in their stay.
  • Camping : Camping is a good option for nature lovers. Campsites can be found in offbeat tourist destinations.

The standard check-in time for hotels and homestays is 12:00 NOON, and the standard check-out time is 11:00 AM.
However, these times may vary depending on the establishment. Some hotels and homestays may offer early check-in
or late check-out for a fee. If you need to check in early or check out late, make sure to inform us in advance to see if
hotels and homestays can accommodate your request.

Yes, you can typically request a specific room type or location when booking a hotel or homestay. However, it is
depending on availability at the time of booking. Always try to book earlier. The earlier you book, the more likely it is
that the hotel or homestay will be able to accommodate your request.

The types of train tickets available in India depends on the train class and the route. Here is a brief overview of some of
the most common types of train tickets:
Train Ticket Class :

  • First Tier AC (1A) : First Tier is the most expensive and luxurious class on Indian trains. It offers the highest level
    of comfort and amenities. Including, private cabins, spacious seating, and gourmet meals.
  • Second Tier AC (2A) : Second Tier is a good balance of comfort and price. It offers two-tiered berths.
  • Third Tier AC (3A) : Third Tier is the most popular class on Indian trains. It offers three-tiered berths, and it is
    relatively comfortable.
  • Executive Class AC (EC) : These seats compare to business class in air travel. They are spacious due to the 2-by-2
    seating arrangements, but without sleeping arrangements. Travelers will feel more comfortable due to greater
    leg-space.
  • Chair Car AC (CC) : AC Chair has a full AC coach along with an exclusively 3-by-2 seating arrangement. These are
    short-journey trains. These are great for comfortable day travel.
  • Sleeper Class – Non-AC (SL) : Sleeper class is the low-cost sleeping arrangement. It offers three-tiered berths.
    Carriages are cooled with fans.
  • Second Seating – Non-AC (2S) : Second Seating is usually found on daytime intercity trains and is a cheap way of
    traveling. There are three seats on either side of the aisle, and they don't recline. Most of them are cushioned
    bench-style seats, although some newer carriages have individual seats. There are no sleeping facilities in this
    class. Carriages are cooled with fans.

Ticket Booking Quota :

  • General Quota (GN) : General quota tickets are available to everyone.
  • Senior Citizen Quota (SC) : Senior citizen quota tickets are reserved for senior citizens over the age of 58 for
    female and 60 for male.

Confirmed ticket: A confirmed ticket guarantees you a seat on the train. You will have a specific seat number
assigned to you at the time of booking and you will be able to board the train and travel without any
restrictions.

  • RAC ticket: RAC stands for Reservation Against Cancellation. An RAC ticket means that you have a confirmed
    reservation, but you will not have a specific seat number assigned to you at the time of booking. If there are
    cancellations before the train departs, you may be upgraded to a confirmed seat. If there are no cancellations,
    you will be able to share a seat with another passenger and your seat number will be allocated after charting.
    Charting is usually done 04 hours before departure of train. Your seat number will be sent to your mobile
    number after the preparation of the chart and there will be a list pasted on bogie or on notice board of platform
    where the train departs from. Or you can directly contact with us through Phone Call or WhatsApp to check your
    seat number.
  • Waitlisted ticket: A waitlisted ticket means that you do not have a confirmed reservation. You will be assigned a
    waitlist number at the time of booking and your chances of getting a seat on the train depend on the number of
    cancellations. If there are more cancellations than waitlisted passengers, everyone on the waitlist will get a seat.
    If there are fewer cancellations than waitlisted passengers, the passengers with the lowest waitlist numbers will
    get seats first.

There are a variety of different types of bus tickets available, depending on the route, and the class of service. Here is a
brief overview of some of the most common types of bus tickets :

  • Express tickets : Express tickets are for buses that make fewer stops and travel faster than regular buses.
  • Non-stop tickets : Non-stop tickets are for buses that travel from their origin to their destination without making
    any stops.
  • Overnight tickets : Overnight tickets are for buses that travel overnight.
  • Luxury tickets : Luxury tickets are for buses that offer the highest level of comfort and amenities, such as
    reclining seats, more legroom, and entertainment systems.
  • Economy tickets : Economy tickets are the most affordable type of bus ticket. Economy buses typically have
    basic seating and amenities.

When choosing a bus ticket, it is important to consider your budget, your travel dates and times, and your desired level
of comfort.

There are different types of cars available for rent, depending on your needs and budget. Here is a brief overview of
some of the most common types of rental cars :

  • Hatchback : Maruti Suzuki Alto 800, Maruti Suzuki Swift & Swift Dzire, Maruti Suzuki Wagon R. These cars are
    the small and most affordable. They are a good option for couples.
  • Mid-Size SUV (Non luxury) : Mahindra Bolero, Mahindra Scorpio, Tata Sumo. Midsize cars are a good balance of
    size and price. They are affordable and offer more space and ground clearance than traditional cars. They are a
    good option for families.
  • Multi-Purpose Vehicle(luxury) : Toyota Innova & Innova Crysta, Mahindra Xylo. MUV cars are large and mostcomfortable type of rental cars. They are a good option for families.
  • Minivans : Force Tempo Traveller. Minivans offer the most space of any type of rental car. They are a goodoption for large families or groups.

When choosing a rental car, it is important to consider your needs and budget.

Yes, we offer group travel discounts for trek and tour packages. The specific discount amount will vary depending on the
size of the group and the length and complexity of the trip. To qualify for a group travel discount, all members of the
group must book their trip together.

Yes, we do have a loyalty program for our customers! Our loyalty program is designed to reward our customers for their
continued business. The more you travel with us, the more rewards you will get.
Here are some of the benefits of our loyalty program:

  • Exclusive discounts on trek and tour packages.
  • Free upgrades to better rooms and accommodations, if it’s available at the time of booking.
  • Early access to new trek and tour routes.
  • Personalized travel recommendations.

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